Nearly every problem is one of the first three below. If yours isn’t, email us — a real person reads it.
<script> tags from content written by non-administrators — paste it as an administrator, or use an HTML/Code/Embed block instead of the rich-text editor. An optimizer delayed it: WP Rocket’s “Delay JS”, Perfmatters, LiteSpeed and Cloudflare Rocket Loader all defer third-party scripts; the snippet carries data-cfasync="false", which they honour, so make sure it survived the paste. A Content-Security-Policy blocked it: if your site sends one, allow frame-src https://photerra.com and script-src https://photerra.com.data-hub (or data-lat/data-lng) value in your embed. Rebuild the line in the widget builder with the right location and replace the whole line. If your area is not in the list yet, ask us — adding a location is something we do on request.Still stuck? Send us the URL of the page it should be on and a screenshot. That is almost always enough — we can reproduce most installs in a couple of minutes.